Welcome to the Dominion Electric Support System



In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

Please note - Calling is for EMERGENCIES ONLY or when you are unable to email/web entry a ticket. 
  Non-emergencies will all be handled via ticket.
Do NOT use EMERGENCY priority unless the ticket is an emergency.  Examples of emergencies would be network outages, viruses, and other major multiple user affected issues..  Any tickets entered as emergency that are not emergencies will be treated as normal priority
. 


Managers - For ALL account creation requests, please complete and submit the MIS New Account form under the Knowledge Base > New Employees.


Also - Please check the Knowledge Base above for possible solutions prior to opening a ticket


Thank you for your understanding.

-Dominion Electric

Open a New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

Be sure to browse our 2149931917 before opening a ticket

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